Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-elders-adolescent-and-teen.denvermentalhealthcare.com (hereinafter referred to as “Therapy for Elders Adolescent and Teen,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Protection Act (UCPA)
  • Connecticut’s ConnectiCUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://therapy-for-elders-adolescent-and-teen.denvermentalhealthcare.com
  2. Any mobile applications or services offered through our platform
  3. Interactive features and services accessible via our websites
  4. Communications initiated by us, such as newsletters, emails, phone calls, or text messages (SMS)

Please note that this policy does not extend to third-party websites, applications, products, or services linked from our platform. These entities have their own privacy policies governing the collection and use of your data, so we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides our practices when:

  1. You access and use our applications and online services as an authorized user.
  2. You visit our websites or interact with content linked to this Privacy Statement.
  3. We communicate with you via various channels, including email, calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal information, categorized as follows:

  1. Account Information: Details related to your account creation and management, such as user names, passwords, and contact preferences.
  2. Payment Information: Transaction details, billing addresses, and payment method information required for purchasing our services or products.
  3. Financial Information: Data related to your financial status, including income, savings, or investment portfolios (if voluntarily provided).
  4. Purchase Information: Records of products or services purchased, including quantities, dates, and prices.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Geolocation information if you choose to share it, enabling us to provide location-based services or content.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
  8. Social Media Information: If you interact with us on social media platforms, we may collect data from those platforms, including your public profile information and interaction history.
  9. Product Information: Details about the products or services you show interest in or purchase from us.

We obtain this data through direct user input, automated systems (like cookies), and third-party sources who provide us with aggregated or de-identified data for improved service delivery.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary: These cookies are essential for basic site functionality, such as allowing secure log-ins.
  • Preference: Used to store user preferences and settings, enhancing your experience.
  • Analytics: Tracking website usage helps us understand how users interact with our content and improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy. Our retention periods vary depending on the type of data and its usage within our systems.

Security Measures

We take robust security measures to safeguard your personal information:

  • Implementing encryption protocols for secure data transmission and storage.
  • Engaging secure third-party processors who adhere to strict data protection standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or seek to obtain personal information from children under the age of 18. If you believe we have inadvertently collected such data, please contact us, and we will take prompt action to delete it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or contest the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your data rights does not adversely affect your interactions with us.

To exercise these rights or file complaints/appeals, please contact our Data Privacy Team via email at privacy@therapy-for-elders-adolescent-and-teen.denvermentalhealthcare.com or by post to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be reflected on this page, and we encourage you to review it periodically for changes. We will notify users of significant updates via email or through a prominent notice on our website.

Contact Information

For all privacy-related inquiries, technical support, unsubscribe requests, or data subject access requests, please contact us:

Email: privacy@therapy-for-elders-adolescent-and-teen.denvermentalhealthcare.com

Mail: Privacy Team, Therapy for Elders Adolescent and Teen, [Address], Denver, CO, 80202, USA